FAQs

Table of Contents

Western Ford HCM - Your Questions Answered

General Information

Q: What is Western Ford HCM?

A: Western Ford HCM is a website established in 2024 that specializes in selling Western Ford cars and sharing informative blogs about Ford vehicles.

Q: Where are you located?

A: We are located at 599 River Course, Fort Josie, Virginia, United States, 23840.

Q: How can I contact Western Ford HCM?

A: You can reach us via email at hr@westernfordhcm or by phone at (332) 695-5003 x234.

Purchasing a Vehicle

Q: Can I buy a car directly from your website?

A: Yes, you can browse our inventory and initiate the purchase process online. However, final paperwork and delivery will be completed in person or through our customer service team.

Q: Do you offer financing options?

A: Yes, we offer various financing options. Please visit our Finance page or contact our sales team for more information.

Q: Can I trade in my current vehicle?

A: Yes, we accept trade-ins. You can get an estimated value for your trade-in on our website or by contacting our sales team.

Shipping and Delivery

Q: Do you offer vehicle delivery?

A: Yes, we offer delivery services. Please refer to our Shipping Information page for details on delivery options and costs.

Q: How long does delivery typically take?

A: Delivery times vary depending on your location. Local deliveries usually take 1-3 business days, while out-of-state deliveries can take 5-10 business days.

Returns and Warranties

Q: What is your return policy?

A: We offer a 7-day/250-mile return policy. Please check our Returns page for full details and conditions.

Q: Do your vehicles come with a warranty?

A: All our new vehicles come with the standard Ford manufacturer's warranty. We also offer extended warranty options for both new and used vehicles.

Blog and Content

Q: How often do you update your blog?

A: We aim to publish new blog posts at least twice a week, covering various topics related to Ford vehicles, car maintenance, and automotive news.

Q: Can I contribute to your blog?

A: We occasionally accept guest posts from automotive experts. Please contact our content team for more information.

Account and Privacy

Q: Do I need to create an account to make a purchase?

A: While creating an account can streamline your shopping experience, it's not mandatory for making a purchase.

Q: How do you protect my personal information?

A: We take data protection seriously. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

Still Have Questions?

If you couldn't find the answer you were looking for, please don't hesitate to contact us:

  • Email: hr@westernfordhcm
  • Phone: (332) 695-5003 x234
  • Visit us at: 599 River Course, Fort Josie, Virginia, United States, 23840

Our customer service team is available Monday through Friday, 9:00 AM to 6:00 PM EST, to assist you with any questions or concerns.